Korrespondenzmanager: the hotel reservation software for your reception

Automated, personalised
hotel guest communication

Win over guests, boost bookings, and build loyalty through automated, personalised correspondence tailored to your corporate identity, alongside interactive quotation pages. Korrespondenzmanager frees up your time for what matters most, delivering an inspiring guest experience at every stage of their stay.

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What Korrespondenzmanager does

Automation, personalisation, total control. Discover all the tools you need for effortless hotel guest communication, combined in Korrespondenzmanager.

Korrespondenzmanager: the hotel reservation software for your reception

More bookings, tailored communication and modern guest engagement.

Korrespondenzmanager: the hotel reservation software for your reception
Staying in touch with guests

Thanks to WhatsApp integration, you reach your guests in a personalised and targeted way.

Korrespondenzmanager: the hotel reservation software for your reception
Profiling and personalisation

With MiA’s AI-powered chatbot, guests receive quick replies round the clock.

Korrespondenzmanager: the hotel reservation software for your reception

Attractive guest correspondence that encourages bookings.

Integrations
Integrations
Touchpoints
Real-time reporting

Integrations

Seamlessly connected to your entire ecosystem: our Hospitality Apps integrate perfectly with the tools you already use. Smart interfaces ensure that bookings, payments, and data exchange happen automatically. This results in streamlined processes, full transparency, and less manual work in your daily hotel operations.

Korrespondenzmanager: the hotel reservation software for your reception

Touchpoints

The one-for-all solution to manage your hotel reservation software: our Brandnamic Hospitality Apps accompany every digital touchpoint of the guest journey, from initial contact to repeat bookings.

Highly automated features and Korrespondenzmanager ensure that every message, offer, and booking incentive reaches your guests at precisely the right moment. Boost bookings, build guest loyalty, and create an experience that wins them over from start to finish.

Korrespondenzmanager: the hotel reservation software for your reception

Real-time reporting

True business intelligence for your hotel: intuitive dashboards, and deep analysis by channel, segment, and period. The system analyses booking windows, purchasing behaviour, and reviews in real time to support better revenue management decisions. It spots trends early, optimises pricing for you, and improves both your performance and online reputation.

Korrespondenzmanager: the hotel reservation software for your reception
900+
happy clients

Over 700 hotels rely on Korrespondenzmanager for automated guest communication and targeted marketing. Drive direct bookings, increase guest loyalty, and ensure sustainable revenue growth.

“We are highly satisfied with Korrespondenzmanager, Selfmailer, and MiA, all backed by their first-class customer service”.

The Sersch family, Seezeitlodge
Professional correspondence in your corporate design

Automated, highly customisable, and scheduleable. Korrespondenzmanager connects with guests at every touchpoint of the guest journey.

Korrespondenzmanager: the hotel reservation software for your reception

Frequently Asked Questions

Key questions about Korrespondenzmanager, answered at a glance. For any further assistance, we are always on hand to help you personally.

Can I manage multiple properties with Korrespondenzmanager?

Yes, depending on the sender’s email address and your corporate design. We will discuss the details during our technical call and assess together whether this solution fits your needs.

Are there separate user permissions?

Yes, you can assign unique access levels and permissions to individual team members.

How long does the setup take?

Once we have all the necessary documents, the typical timeframe is 4 to 6 weeks.

Where can I see all the sent correspondence?

Depending on your setup, it can be stored right inside your PMS. Otherwise, you can find it instantly at any time using our intuitive backend.

What kind of open rate does Korrespondenzmanager get?

98%.

Why is Korrespondenzmanager so excellent for the reception desk?

Korrespondenzmanager takes a massive amount of pressure off your front office team, especially when you are dealing with a high volume of enquiries. Save time, ensure high-quality communication, and respond faster than your competitors. Even with last-minute cancellations or new enquiries, you stay ahead of the game with just a few clicks. Or completely automatically.

What can I automate with Korrespondenzmanager?

Based on the request type and booking status, Korrespondenzmanager delivers the perfect emails every time: automated reminders for unbooked offers, post-stay follow-ups, upselling opportunities, or seamless integration of travel insurance and voucher sales. All content is completely customizable and adapted to your brand design. You decide which steps to automate. Korrespondenzmanager handles the rest.

Brandnamic Hospitality Apps
Boosting efficiency in daily hotel operations

Want to see how modern hotel software transforms your everyday routine? We have you covered.
And we will reveal the real potential hidden in your guest journey, with instant results from day one.